From the video "Engaging New Voices"
Part 2: What are the Strategies?
What Strategies Are Being Used to Support and
Develop the Engagement of New Leadership Voices

In this section we focus on seven strategies that organizations or initiatives are using to support the emergence and engagement of new leadership voices. The categories of strategies we discuss are:
Enabling strategies

Enabling strategies create the conditions that encourage and support new leadership voices to engage in community change efforts. There are often logistical, emotional, and attitudinal barriers that prevent people from engaging actively in their communities. These barriers differ depending on the circumstances of the participant, e.g. the young person who may have no transportation to get to a meeting, or may be intimidated to speak up in a group of adults; or the established leader who may undervalue what community leaders bring to the table. Acknowledging and developing strategies to address and pay attention to these barriers can encourage and support people to be more active, productive participants in community change efforts.

Addressing and Meeting Basic Needs
For many new voices, there are practical limitations to their ability to participate in change efforts. These include: limited financial resources that make volunteering a hardship, lack of transportation, family responsibilities, an inability to read and write, and skills to get and hold a job that pays a living wage.

Some people do not have the resources to participate in community activities. Most of these activities require a volunteer commitment. One young woman wanted to volunteer in the BAMA Kids program, but she told the organizers that she could not do it because she had to work. As a result some grant money was made available to pay her, and others, as interns.

Transportation and travel costs are a major barrier for some people to participate in leadership opportunities. Joy DesMaris notes that "transportation is a real issue for blue-collar kids" because their parents cannot bring them to meetings. To address this, the BAMA Kids program has a van that picks up youth participants who cannot attend meetings any other way.

It is not just youth who need practical support to participate. In order to encourage people to volunteer in support of a disease prevention project in Alabama, adult volunteers were given support including transportation, provision of places to meet, access to an office and copying, etc.

The Commonwealth Institute for Parent Leadership has struggled to engage fathers in their program training parents. This is largely because fathers often have less flexible work schedules or less understanding employers. To make participation possible by fathers, the Institute works with fathers' employers to help them understand what the program is, why it is important for the father to participate, and how they can provide support.

Creating a welcoming and inclusive environment for participation
Many of the community change efforts that we reviewed involve bringing new voices together with those who may be more comfortable and confident in their leadership roles. New voices may find it difficult to participate unless efforts are made to create an environment that welcomes and supports their participation. We identified several strategies that support new voices to participate.

One strategy is to insure that new voices are not isolated or given token positions at the table. One young person found, when she first joined the Board of a national WKKF initiative, that it was hard to speak to the Board. She was the only young person there, and it did not feel like a safe environment. She received no orientation and felt discussions were often over her head. New voices feel more permission and support to participate when there are others like them at the table and when more attention is given to providing them with the knowledge to participate effectively.

When Kellogg's KYDS initiative found that young people were not saying anything at the table with adults, they pulled the youth out for a youth caucus. A facilitator helped the youth discuss their concerns and issues amongst themselves and then together the young people returned to the table and shared what they had discussed in the caucus-they were heard.
Language often creates a barrier for emerging new leaders. In the Turning Point Initiative, new leaders challenged traditional leaders "not to 'jargonize' their talk." They pointed out how jargon creates an insider-outsider language that excludes their participation. WKKF Program Director Barbara Sabol reflects, "everyone comes to the table with their own language. The challenge is to create a common language that is clear, inclusive, and gives everyone an equal opportunity to express themselves and be understood." When the language is not inclusive decisions can be made that may later be derailed because some people were left out of the discussion.

Another important strategy for inclusion is creating a shared history and knowledge base. When diverse voices come to the same table, they bring different histories, knowledge, and experiences with them. Often there are deep wounds, particularly around racial conflict. Providing opportunities for people to work through some of their pain and prejudices is essential for enabling a group, coalition or partnership to be an effective leadership voice. WKKF Program Director Frank Taylor shared a story about an exercise that a consultant conducted with a group facing issues of inclusion. The consultant had each person draw a picture of how he or she viewed the opposing group. "The nastiness that came through was amazing." These pictures provided an opportunity for a deeper discussion about stereotypes and prejudices that many community and business leaders have of each other. Several people mentioned the need to have a skilled facilitator to assist in this process.

In another example, Betsey McGee described the value of a session held at this year's Learning InDeed retreat on "Co-Creating Our History." The purpose of this session was to get "everyone to be on the same page about history and language." Taking time to pay attention to developing a shared history enabled the group to work together more effectively.

Taking the Necessary Time
Developing new voices and engaging them in leadership requires time and a long-term commitment. Antoinette Green says it often takes a year or more working one-on-one with someone to prepare them to be ready to apply for a loan. MSDI Program Director, Freddye Webb-Pettet described a project that had been the slowest at implementation but the most successful at engaging young people. Joy DesMarais indicated that many organizations only pay lip service to youth involvement because it takes so much sustained effort and time. One interviewee commented about developing new leadership voices, "you need to stick with it long enough to give it a chance to work."

Acknowledging success
We heard from several people about the importance of celebrating and recognizing success. The process of improving the quality of life for people in communities takes considerable commitment and effort. Taking the opportunity to celebrate success validates regularly the efforts that people make. WKKF Program Director Henrie Treadwell comments, "We don't honor change or celebrate success enough. People need acknowledgement . . . to keep going." When people's successes are honored, then their confidence is increased and their commitment to continuing their engagement is sustained.

Developing an asset perspective
Established leaders need to develop readiness to engage in community change efforts with emerging leaders. At a minimum they need to view new leaders as assets whose perspectives and experiences are valuable. In our interview with Joy DesMarais she spoke about the efforts of the National Youth Leadership Council to launch a youth leadership camp that sent young people home with projects to implement. "It became clear," she said, "that adults in their communities were not ready to work with them." Adults have to be prepared to welcome the involvement and ideas of youth.

Actively reaching out to engage new voices
Antoinette Green described her efforts to continually create opportunities for white business leaders to get involved with the Quitman County Development Organization. Her tenacity and persistence, along with the role of the W.K. Kellogg Foundation in convening business leaders in the community, resulted in one banker joining the organization's loan committee. Ms. Green emphasized the importance of approaching business leaders professionally. If they feel threatened or perceive a hidden agenda, especially around issues of race, then a relationship of trust is unlikely to develop.

Experiential Strategies


Experiential strategies provide emerging leaders with opportunities to learn leadership through the experience of leading. There are three strategies that we want to highlight in this section: giving people leadership positions and roles, engaging them in community projects, and providing them opportunities through re-granting to design and implement their own ideas.

Kiira Guftason and Nnennia Ejebe, both in high school at the time they were involved with a national Kellogg initiative, engaged in the day-to-day operations of a national program. They participated in setting up a national youth summit with more than three thousand people in attendance.
Empowering through positions and roles
One strategy for developing new leaders is to place them in positions or roles where they have responsibility for priority-setting and decision-making. For instance, the Michigan Community Foundation's Youth Project Youth Action Committees give young people the responsibility to decide which youth projects will be funded. The National Youth Leadership Council empowers young people through its Youth Project Teams. They are trained as trainers, travel with staff, and learn to run a nonprofit organization.


Community Projects
A common strategy, particularly in formal leadership development programs, is requiring participants to undertake a project in their community either during or after the program. The Commonwealth Institute for Parent Leadership requires each participant to implement a project that engages other parents, is focused on achievement, and is sustainable. Similarly, youth attending Learning InDeed's youth leadership camp are assisted to develop an action plan for a community project that they implement upon return to their community. These projects give people hands-on opportunities to lead.

Other leadership programs, while not requiring community projects as part of their formal curriculum, teach participants community organizing skills. Nakeisha Perkins and her Positive Pathways colleagues, organized a voter registration drive, lobbying efforts, and a community rally for increasing school taxes. Through these efforts they learned organizing and communication skills.

Francisco Guajardo has used re-granting to give young people opportunities to realize their ideas. One young person wanted to start a youth radio station, another a community print shop. With the help of mini-grants they were able to realize their goals.
Providing leadership opportunities through re-granting
powerful strategy for giving new leaders experience is re-granting. Re-granting makes dollars available to support projects that are envisioned by emerging leaders and designed to have a positive impact on the community. Significant trust and confidence is communicated to people when money, and the accompanying responsibility, is placed in their hands.


Mentoring Strategies

Mentoring, coaching, and other one-on-one support strategies are critical for new leadership voices to be successful.

Youth members of the National Youth Leadership Council's Youth Project Team are each given a staff "partner." This is an intentional, one-on-one mentoring relationship. The term partner is used deliberately, because it is intended that each pair will move from mentoring to partnership in accomplishing their work. Joy DesMarais notes that a relationship moves from mentoring to partnering when, "the adult partner is willing to give the youth partner responsibility and space to make mistakes."

A rather different example of mentoring was described to us by a youth member of the Battle Creek Community Foundation's Youth Advisory Council. After spending a year abroad, Derron Parks returned to his community but did not step back into his community role with much energy. As he describes, "a program officer blasted me out for not being involved." This strategy worked and Derron became reengaged. Having someone who respected his contribution and had the courage to challenge him, gave him the push he needed to reconnect.

Mentoring is not exclusively reserved for youth. The Commonwealth Institute for Parent Leadership has regional staff around Kentucky who, after parents complete the program, continue to coach them through the implementation of their projects and beyond. Coaches are a source of information, a shoulder to cry on, and they provide access to networks of parents.

The Native American Higher Education Initiative has identified mentoring as a pivotal strategy for developing new leaders. The mentoring relationship can benefit both those who are mentoring and those who are being mentored. Those who mentor learn how to support and develop new leaders; those being mentored can "try-on" leadership and have a space for reflection and modification.

Mentoring is especially critical when people are asked to take on leadership roles and operate in an environment that may be unfamiliar to them. Betsey McGee spoke about the importance of supporting young people who are recruited from non-traditional backgrounds to participate fully in the Learning InDeed network. " Many young people have never worked on a national level before. The learning curve is big. Young people need coaches/mentors to support them. We don't have one standard approach for every young person, we apply different strategies depending on the circumstances."

Skill Development Strategies

The development of new skills is often a primary focus of programs that support and develop emerging new leaders. The types of skills a program develops depend on who is participating in the program and the mission of the organization. Some of the skill development that was most important to organizations we learned about was developing job and life skills, cultural competency, community organizing skills, and research and information gathering skills. We also identify process skills that new voices (and others) have mentioned that are critical for diverse groups to be effective in working together.

Job and life skills
The capacity of people to take a leadership role in their communities is enhanced when they have the job and life skills that enable them to support themselves and their families. Several of the organizations we described in this report focus on developing job and life skills of disadvantaged populations. The Wilcox County Department of Human Resources trained women moving off welfare to become home health aides; STRIVE works with disadvantaged men to develop skills and attitudes that will enable them to find long-term employment; and Quitman County Development Organization works with people to learn money management and other business skills.

Cultural competence
Strengthening the abilities of people to understand and value diversity, and confront their own internalized biases and prejudices is a primary focus of the Southern Empowerment Project (SEP) and the Delta Partnership Initiative (DPI). Both June Rostan (SEP) and Myrtis Tabb (DPI) describe how their programs build cross-cultural relationships and understanding by bringing together diverse groups of people who develop lasting relationships with one another.

In our conversation with Carty Monette we learned about another dimension of cultural competence - preserving and transmitting cultural heritage. Turtle Mountain Community College runs Ojibwe language programs in the community so that young people will have the opportunity to learn Ojibwe language and culture.

Community organizing skills
Both the Southern Empowerment Project and the 21st Century Leadership Program build the capacity of leaders to mobilize others to participate in identifying and addressing pressing community issues. Community organizing empowers people to help themselves rather than doing something for them.

Research and information gathering skills
The ability of leaders to gather and use information effectively is a powerful tool for change. Several of the organizations that we have described in this report are developing the capacity of their participants to gather and use information including the Commonwealth Institute for Parent Leadership, the Asian Pacific Islander American Health Forum, the National Youth Leadership Council, the Llano Grande Center for Research and Development, and the Delta Emerging Leaders Program. Having the right information enables leaders to make a case for change. The process of gathering this information can also build community and a sense of validation of one's own experiences, as well as research and communication skills.

Other skills that were mentioned to us include:
  • Coalition-building;
  • Conflict-resolution;
  • Decision-making;
  • Facilitation;
  • Group process skills;
  • Listening;
  • Communication;
  • Planning;
  • Mentoring
  • Priority-setting;
  • Relationship-building;
  • Self-awareness; and
  • Visioning.
Cheryl Threadgill with the Wilcox County Department of Human Resources described how whenever a new issue emerges in her community the first thing she does is identify organizations that her organization can partner with to address that issue. She has found it is more effective to partner with others than try to address issues alone.
Relationship building strategies

Relationship building strategies are critical to catalyzing change efforts that have a positive impact on communities. Relationships are the vehicle through which people share resources, knowledge and skills; and give each other support to stay the course when change is often slow in coming. We found many terms being used to describe individuals and organizations in relationship with one another including partnerships, coalitions, networks, associations, and learning communities. Each of these may have a different purpose but they are all built on the assumption that people in relationship with one another have a stronger capacity to make change that catalyzes and sustains social and economic well-being than do individuals or organizations acting alone.


Partnerships
Many WKKF initiatives have used a partnership strategy to achieve change. Partnerships are often characterized by bringing people who work in professional systems and institutions into connection with community leaders.

In some cases, partnerships are challenging traditional expectations about who needs to be at the table to improve the health of communities. Both the Community Voices and Turning Point Initiatives have established partnerships with faith-based communities in order to increase enrollment of the uninsured, and improve public health systems. Each of these initiatives has also sought to reach communities that are often left out of partnerships including immigrant and tribal communities.

Networks

Tessie Guillermo of the Asian Pacific Islander American Health Forum uses networks and coalitions as a primary organizing strategy to improve the health of APIA communities. Her organization's network addresses domestic violence, tobacco abuse, and HIV/AIDs. In addition, Ms. Guillermo described a coalition effort among Filipino leaders, who are concerned, that even though there are many emerging Filipino leaders advocating for healthier communities in their positions as executive directors of agencies and organizations, the health of Filipino communities is not improving fast enough. By coming together to document and share what they have learned they are hoping to build the leadership capacity of smaller, less evolved community-based organizations in Filipino communities.
Often relationships are built by establishing and nurturing networks. The Middle Start Initiative has successfully used networking strategies to develop the leadership capacity of middle school reform advocates in Michigan. With considerable success at the state level, a National Forum was created that brings together leaders from around the country who would like to see changes in the way that middle schools educate adolescents. These networks give people an opportunity to meet people in other locations who are engaged in similar efforts, share strategies and lessons learned, and develop a support system for catalyzing and sustaining change efforts over time. Some networking efforts are for an entire field. For example, Learning InDeed is creating a leadership network for the field of service learning. This network is focused on the expansion of leaders in the field of service learning. The network has eight hundred founding members including more than two hundred organizations; individuals from schools or nonprofit organizations; and some youth.

Knowledge and information development strategies

Tessie Guillermo with the Asian Pacific Islander American Health Forum described how her organization uses data to make a case for change. For instance, she describes how policymakers have a perception that there is an overrepresentation of Asian MDs. The APIAHF has demonstrated that most Asian MDs are Chinese-American who work in specialty care. There are few MDs from other Asian communities and many Asian-American communities that do not have adequate access to primary care.
Making a case for change
A number of WKKF initiatives and grantees are developing new information that can be used to make a case for change. Too often the information that is needed to make a case for change does not exist in a useable format. The Devolution and Community Voices Initiatives are investing in creating new knowledge and information based on people's experiences with welfare and health systems at the community level. Without these new voices, the case for change would not reflect the needs of those who are directly affected by welfare and health policies.


Beverly Raimundo and Cindy Heine with the Commonwealth Institute for Parent Leadership described how parents have been able to effectively use school-based information on student achievement to advocate for curriculum and educational reform in Kentucky. Gaining access to this information, and disaggregating it in ways that were useful, were keys to being able to make a case for change.
Knowledge development and civic participation
Francisco Guajardo described how the South Texas community where he lives used an oral history project to gather information from elders and leaders in the community. The result is increased participation of young people and others in community change efforts. The National Youth Leadership Council's Diversity YES! Project is using a research-based approach to empower young people of color to take an active role in shaping the agenda of the service learning community.


Broadening perspectives and developing research skills
The Turning Point Initiative develops the knowledge base of new leaders by developing resource books on topics like "What is and how do you affect policy?" Another common strategy is site visits to model programs. Both the Delta Emerging Leaders Program and the KYDS Seminars used visits to community programs as a means to broaden perspectives about what is possible to achieve, learn about the community, and talk to leaders on the ground.

Legitimizing areas of new knowledge
Sometimes leaders need to distinguish a whole new area of information and knowledge in order to get policymakers and others to pay attention to the needs of a specific population. One example is the work that the Middle Start Initiative has done to legitimize middle school education as a distinct area of expertise that should have its own training and certification. The Middle Start Initiative helped change the certification process for middle school teachers in Michigan. Now middle school teachers can have an endorsement added to their certificate saying they are "experts" in middle school education. There is now a specific body of knowledge that helps middle school teachers improve their work.

Resource development strategies

Every change strategy requires resources for implementation. In this section we focus on several strategies for developing sustainable resources.

Developing fundraising skills
An important resource development strategy is training new leaders in fundraising. A number of programs provide training to emerging leaders in skills like grant writing. The Southern Empowerment Project takes a slightly different approach with an emphasis on grassroots fundraising training as a core piece of its leadership development efforts. Grassroots fundraising training is based on the belief that community ownership of an organization's change agenda depends on developing support and ownership from members of the community. Effective community organizing requires not only that community members participate in setting priorities and developing strategy but that they also support change efforts with money as well.

Bringing new resources into the community
Several grantees spoke to us about bringing new resources into the community. These resources stimulate economic and community development. One of the primary strategies of the Turtle Mountain Economic Development Center is to locate and successfully bring in federal resources to North Dakota tribal communities.

Antoinette Green, working with a community development organization, said lots of people have difficulty obtaining the necessary assets for business development (collateral for loans, etc.). Her organization helps people overcome these issues and qualify for loans. This community development organization is supported by a community team made up of local leaders. The team contributes to enhancing the economic well-being of the community through its efforts to identify and distribute resources.

Wong Communications Network, now a 501(c)(3), was started by a woman and her husband trying to increase health awareness in their community. They received a mini-grant from APIA Health Forum to mobilize children in statewide tobacco prevention efforts. They were supported by the Forum to obtain state and local money for their program, and they now have four or five programs and eight staff. This organization's ability to be an effective policy advocate depended on the resources they received.
The use of mini-grants
We discussed earlier the use of mini-grants as a strategy to support innovative projects. These grants have also been used successfully to develop the resource capacity of community-based organizations. The Asian Pacific Islander American Health Forum has a mini-grants program for grassroots community organizations.


Using grantmaking to increase credibility and influence
Another form of resource development, or capacity building, is giving grants to people or organizations who, by receiving a grant, have increased credibility and influence in their community.

NAHEI gave separate grants to student programs or projects, within Native American higher education institutions, to focus the attention of existing leaders on the needs and priorities of students.

Middle Start gave grants to teachers who were pushing middle schools to be more effective because the teachers' voices were heard when they brought money to the table.










There is a wide array of strategies that are being used to develop and support new leaders. While we do not have the information to evaluate whether a particular combination of strategies is more effective in some situations than others, we do note that most organizations and initiatives use a combination of strategies in their programs suggesting that the capacity to be effective improves when multiple strategies are used. In the next section we will examine the impact new leaders are having in catalyzing change in communities.

10. Seth Borgos and Scott Douglas, "Community Organizing and Civic Renewal: A View from the South," https:/www.virginia-organizatin.org/articles/community_organizing.html#footnote.
11. See Community-Institution Partnerships: A WKKF Strategy for Catalyzing Change and Developing Leadership.
12. The Community Based Public Health Initiative is an example of this approach.